Privacy Policy

Your privacy and trust are important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 2025
Effective date: January 1, 2025

Introduction

Pushp Bhandari ("we," "our," or "us") operates the website pushpbhandari.blog and provides child psychology services. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and contact information (email, phone number)
  • Appointment scheduling information
  • Service inquiries and communications
  • Newsletter subscription preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information:

  • Analytics Data: We use Google Analytics to understand how visitors interact with our website. This includes:
    • Pages visited and time spent on each page
    • Referring websites and search terms
    • Device type, browser, and operating system
    • General location information (city/country level)
    • User interactions (clicks, form submissions, downloads)
  • Technical Information: IP address, browser type, device information
  • Usage Data: How you navigate and interact with our content

How We Use Your Information

We use the collected information for:

  • Providing and improving our child psychology services
  • Communicating with you about appointments and services
  • Analyzing website usage to improve user experience
  • Sending relevant educational content and updates
  • Ensuring website security and preventing fraud
  • Complying with legal obligations

Google Analytics and Tracking

Our website uses Google Analytics to help us understand how visitors use our site. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site.

What Google Analytics tracks:

  • Page views and session duration
  • User engagement metrics (scroll depth, time on page)
  • Traffic sources and referral information
  • Device and browser information
  • Geographic location (city/country level only)
  • User behavior patterns and conversion tracking

How to opt out: You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

  • With your explicit consent
  • To trusted service providers who assist in operating our website and services
  • When required by law or to protect our rights and safety
  • In connection with a business transfer or merger

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

  • Access and review your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Request restriction of processing
  • Data portability

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are designed for parents and caregivers seeking child psychology support. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected such information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Pushp Bhandari

Email: pushp@healandheed.org

Phone: +91 8506994424

Address: Hyderabad, Telangana, India

Note: This privacy policy applies to our website and online services. For information about privacy practices related to in-person therapy sessions, please contact us directly.